Instructional Technology & Innovation Center
VIDEO TAPES RELATED TO MANAGEMENT
Exceptional Customer Service (part 1)
Exceptional Customer Service (part 2)
Exceptional Customer Service (part 3
How to Handle Difficult People (part 1)
How to Handle Difficult People (part 2)
How to Handle Difficult People (part 3)
How to Supervise People (part 1)
How to Supervise People (part 2)
How to Supervise People (part 3)
How to Handle Negativity in the Workplace (part 1)
How to Handle Negativity in the Workplace (part 2)
How to Handle Negativity in the Workplace (part 3)
Understanding Differences: Strategies for Valuing Diversity
Basic Leadership Training
Implications of the A.D.A
tape #1: "Tips for working with special populations"
tape #2: "What are our responsibilities"
Other Recorded
Training
Faculty & Staff
Training Class
Instructional Technology &
Innovation Center
Tapes are available by appointment - Call 210-486-0030 or come by San Antonio College, MLC 716.
For Reservations please call - 486-0030
